Comdata closes the reorganization of its capital structure with its financial partners

The closing of the agreement with its main financial partners will strengthen Comdata’s balance sheet allowing the Company to execute its strategic business plan.


Milan, August 6th, 2021 – Comdata Group (“Comdata” or the “Company”), a leading global service provider in Customer Management, announced today that it has completed the reorganization of its capital structure with its financial partners, strengthening the Company’s balance sheet and allowing the Company to develop its business activity.  

As a result of completion of the reorganization, Comdata’s financial indebtedness will be significantly reduced and the reinstated debt will be characterized by more favourable interest payment terms. The Management of the Company increased its minority shareholding to 40%, with 50 keys managers participating in the equity structure, alongside sponsor Carlyle, while financial creditors converted part of their debt into equity-like participating financial instruments.

Moreover, in connection with the reorganization, the Company has issued privately placed notes due 2024 for a principal amount of Euro 25 million and admitted to listing on the Vienna MTF, to further sustain the business activities of the Company.

Maxime Didier, Group Chief Executive Officer said“We are very pleased with the closing of the agreement we have reached with our Lenders. The transaction has proceeded according to plan and we are currently on track to further our ambitions for Comdata. With this new and strong capital structure, our focus is now to deliver our business objectives, including opportunities for sector consolidation”. 

Massimo Canturi, Chairman of the board said“This agreement confirms the confidence our financial partners have in the future of Comdata. Our renewed structure will allow us to capture future market opportunities. With the increased sector consolidation and technological transformations in the BPO industry, it is an exciting time for us to be developing our business”.  


About Comdata

Comdata is a leading innovative global service provider in Customer Management BPO with 30 years’ experience. The company combines an international footprint with strong local expertise, with more than 50,000 passionate employees working in 30 languages across 4 continents and 21 countries.

Focusing on the needs and opportunities of each industry, Comdata offers a full range of end-to-end customer management solutions (acquisition, retention, customer service, technical support, and credit collection). These are built on a portfolio of world-class services covering customer experience and process reengineering consulting, digital and cutting-edge technologies, customer operations (front & back office). Headquartered in Milan, Comdata delivers excellence in Customer Management for more than 670 brands, including some of the biggest names in telecom, energy, banking, mobility, retail, and e-commerce.  



Comdata Group 
Rina Porta Salvago
Global Communications Manager
Mob. +39 342 7601800


FTI Consulting
Guillaume Granier
Mob : +33 7 84 24 32 30


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